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HASHBEAR Website Privacy Policy

小编 Website Agreement 2025-08-04 69 View

Effective Date: August 1, 2025 Update Notice: Modified content will be announced on the [Official Website's Privacy Policy Page]. Major changes will be notified via in-site notifications or emails.

I. Types of Information We Collect 1. Information Provided Voluntarily

Scenario Information Category Purpose Description
Account Registration Mobile phone number/email, login password Identity verification, service notifications
Mining Machine Purchase Name, delivery address, business license Contract performance, tax invoicing
After-sales Application Mining machine SN code, fault description Warranty service, technical support

2. Automatically Collected Information

Data Type Collection Method Purpose Description
Device Information Cookies, log files Compatibility optimization, anti-crawling mechanism
Browsing Behavior JS tracking (non-sensitive pages) Heat map analysis of product page clicks
Network Environment IP address, rough geographical location Security risk control (prevention of DDoS attacks)

3. Special Statement

Will never collect:Cryptocurrency private keys.Mining pool account passwords.Wallet mnemonics

Exemption for sensitive information:The payment process is handled by third-party payment institutions (e.g., Stripe, Alipay). We do not handle bank card/wallet keys.

II. Cookies and Tracking Technologies

Technical Type Functional Purpose User Control Method
Necessary Cookies Maintain login status, shopping cart Cannot be disabled (otherwise the website cannot be used)
Analytical Cookies Google Analytics for traffic statistics Authorization via pop-up on first visit
Advertising Trackers Disabled (we do not perform ad pushes) -

Operation Guide: Manage Cookies through browser settings (Chrome: Settings > Privacy and Security > Cookies)

III. Data Sharing and Disclosure

Data will only be shared in the following scenarios:

Partner Third-Party Type Scope of Shared Information Purpose
Logistics Company Logistics Provider Name, phone number, delivery address Mining machine delivery/repair
Authorized Repair Center Maintenance Service Provider Mining machine SN code, fault code Warranty service
Payment Processor Payment Service Provider Order amount, order number Transaction settlement

Legal Requirements

Disclosure as required by judicial authorities and regulatory departments in accordance with the law. Data transfer in the event of major changes such as corporate mergers

and acquisitions (a 30-day advance notice is required). Security Constraints: All third parties shall sign the "Data Protection Agreement" and shall bear legal liability for breach of contract.

IV. Cross-border Data Transfer

Storage Regions - Data of Chinese users: Stored in Tencent Cloud Shenzhen Data Center - Data of overseas users: AWS Singapore Data Center (only for users accessing from non-

Chinese regions) Protection Mechanisms - Cross-border transmission is implemented through SCC standard contract terms certified by China - Encryption level: AES-256 + SSL/TLS 1.3

V. Your Data Rights

You may apply for the following rights via privacy@hashbear.com (response will be provided within 15 days):

Type of Right Applicable Scenario
Access/Export Obtain a copy of personal data (supports JSON/CSV formats)
Correction Modify incorrect addresses, contact information, etc.
Deletion Clear identity information after account cancellation (order audit records will be retained)
Withdrawal of Consent Stop tracking by analytical cookies

Note: To prevent fraud, verifying account ownership (such as SMS verification + verification by holding an ID photo) is required for deleting identity information.

VI. Data Retention and Protection

Retention Period

Data Type Basis for Retention Period
Account Information 6 months after account cancellation, for anti-fraud auditing
Mining Machine Order Records 10 years after transaction completion, for tax compliance
Website Browsing Logs Automatically deleted in a rolling manner (maximum 90 days), based on the principle of minimum necessity

Technical level: VPC network isolation, dynamic key management, Web Application Firewall Management level: Annual confidentiality training for employees, hierarchical permission

approval system

VII. Children's Privacy

Users under the age of 16 are prohibited from registering or purchasing mining machines. If data of minors is found, it will be actively deleted.

VIII. Contact Us

Email of Data Protection Officer: dax@dongaoxiong.com .Office address in Dongguan: Building 1, Kelaosidi Building, No. 220 Qingfeng Road, Qingxi Town, Dongguan City,

Guangdong Province .If you are not satisfied with the handling result, you can file a complaint with the Cyberspace Administration of China ◎ Dongaoxiong Information Technology Co.,

Ltd. (HASHBEAR brand) reserves the right of interpretation.

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